Returns
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General return questions
What steps should I take to return my product?
You can return your product in several ways, but you should first let us know via WhatsApp or Messenger. We will then provide you with a return label which you can affix to your parcel. How or via which service you return your package is entirely up to you. The different options are:
1. Via shipping carrier at your expense
If you wish to return your product via shipping carrier, please bring your package to a shipping carrier Point or have them pick it up from you.
2. Returning to the shop
Do you live near the Belgian border? You can also simply return your package to us in the shop within 14 days of purchase. That is free and easy.
Do not forget to bring your receipt.
Which products can I return?
You can return any product if it meets the following conditions:
the product is unopened
the product is not used
If you are unsure whether your product can be returned or not, please contact us.
How should I pack my product(s)?
Use sturdy packaging, preferably the original. That way, the chance of damage is minimized, and we might be able to make someone else happy with it. Don't forget to stick your return label on the box.
Are returns free of charge?
Shipping is free at SkinnyLove, the return costs are for the customer.
Do you have any questions?
Call, text or WhatsApp us at +32472971073
📩 Fill in our contact form
General return questions
What steps should I take to return my product?
You can return your product in several ways, but you should first let us know via WhatsApp or Messenger. We will then provide you with a return label which you can affix to your parcel. How or via which service you return your package is entirely up to you. The different options are:
1. Via shipping carrier at your expense
If you wish to return your product via shipping carrier, please bring your package to a shipping carrier Point or have them pick it up from you.
2. Returning to the shop
Do you live near the Belgian border? You can also simply return your package to us in the shop within 14 days of purchase. That is free and easy.
Do not forget to bring your receipt.
Which products can I return?
You can return any product if it meets the following conditions:
the product is unopened
the product is not used
If you are unsure whether your product can be returned or not, please contact us.
How should I pack my product(s)?
Use sturdy packaging, preferably the original. That way, the chance of damage is minimized, and we might be able to make someone else happy with it. Don't forget to stick your return label on the box.
Are returns free of charge?
Shipping is free at SkinnyLove, the return costs are for the customer.
Do you have any questions?
Call, text or WhatsApp us at +32472971073
📩 Fill in our contact form