Terms & Conditions

Terms and Conditions

1 Introduction

These terms and conditions of sale apply to all commercial transactions involving the products sold by LFC NV, to the exclusion of all other terms and conditions (unless by express written derogation and by mutual agreement between the parties).
The mere fact of placing an order on the website of skinnylovefatburners.com automatically implies the acceptance of the underlying sales conditions.

2 Concepts

For the purposes of these terms and conditions on the site skinnylovefatburners.com shall mean:
2.1. The website fatburner.coffee where the products are offered and sold to the customers.
2.2. The webshop: the internet page on the website where the products are offered and can be purchased
2.3. Client: Any natural or legal person, legally capable and over 18 years of age, who places an order via the fatburner.coffee website.
2.4. Order: The request by the customer to conclude a sales agreement between LFC NV and the customer of the fatburner.coffee webshop, relating to the products offered via the webshop.
2.5. Product sheet: Provides information including articles and photos about a product that is offered for sale via the webshop.
2.6. Products: All goods offered for sale via the webshop.
2.7. Transaction: The totality of actions, security obligations, authorization processes and agreements inherent to the payment of products ordered via credit card or any other means of virtual transaction through the Site.
2.8. LFC NV: licensee and owner of the SkinnyLove brand name, the composition of the product, the packaging, etc.

3 Acceptance of terms and conditions

The customer acknowledges having read these general terms and conditions of sale and declares - by placing an order - that he unconditionally accepts them. Validation of the order shall be considered as acceptance of all terms and conditions of sale.

4 Object

LFC NV offers products that are usually sold in the catering and retail sectors through online sales. The customer connects to the website and by filling his shopping cart, he places the order for the products he selected during his visit to the website. The products purchased are paid for online using one of the options offered on the website. LFC NV confirms acceptance of the order by e-mail and the products are delivered to the customer within the stipulated period.

5 Products

Only products for which a product sheet has been added to the SkinnyLove site may be the subject of a sale.

6 Order

6.1. All information provided by the customer, as well as the coding of data inherent to his order, is binding. LFC NV cannot be held responsible in any way for errors made by the customer when entering the destination data (delivery address, billing address). Delays in delivery or the impossibility of delivering the ordered products cannot be held against LFC NV as such.
6.2. The automatic registration systems by their nature provide proof of the content and date of the order.
6.3. Upon receipt of the order request, LFC NV shall confirm acceptance of the order to the customer by sending a confirmation e-mail to the e-mail address provided by the customer when he registered his order. This e-mail will then be considered as confirmation of the order.
6.4. LFC NV reserves the right to refuse or cancel an order:
- in the event of payment problems with the order concerned
- in the event of a dispute regarding the payment of a previous order.
6.5. The products are (almost) always in stock. If the product ordered is not in stock or not immediately in stock, LFC NV shall inform the customer of the delay in delivery by e-mail. If the customer does not agree with the delay, he may amend or cancel his order.
6.6. Only persons with legal capacity under EU law may place an order.

7 Delivery

7.1. After confirmation of the order and acceptance of payment by the body responsible for the transaction, LFC NV undertakes to send the ordered products to the customers at the delivery address provided, in accordance with the agreed delivery period.
7.2. By placing an order, the client commits himself to the arrangement of receiving the goods.
7.3. No compensation may be claimed from LFC NV or from the carrier by the customer in the event of late delivery.
7.4. Upon receipt of the ordered goods, the customer or the addressee must check the good condition of the goods delivered and take note of the conditions of use and instructions provided to him. Should one or more of the ordered products be defective or damaged, the customer or the addressee must immediately make the necessary reservations to the carrier at the time of delivery.
7.5. If a parcel is not received after two offers by the carrier, it shall be returned to LFC NV who shall notify the addressee by e-mail. A new offer may be requested by the purchaser at his own expense (even if the first shipment was free of charge).
7.6. The private customers or the addressees of the goods shall refrain from any partial or total resale.

8 Restitution

8.1. In accordance with the legislation in force concerning distant selling (Laws of 14 August 2000 and 5 July 2004, art. 53 to 59), the customer has the right to renounce his purchase without incurring any penalties and without having to give any reasons. The customer has a period of 14 calendar days from receipt of the ordered goods to return them to LFC NV for exchange or refund. To obtain a refund or exchange, the customer must, at his own expense and under his own responsibility, return the new products (with the delivery note), in their original packaging, to the following address:
LFC NV
Duffelsesteenweg 146
2550 Kontich
Belgium
8.2. If the goods are sent to LFC NV under the correct conditions and within the correct time period, LFC NV undertakes to return the payments made by the customer (with the exception of the delivery costs) without charge.

9 Price

9.1. The price stated in the order confirmation is the final price, which includes all related costs and VAT. This price includes the price of the goods, handling costs, costs of packaging and storage of the products and transport costs.
9.2. LFC NV reserves the right to change the price at any time, but the products shall be invoiced based on the rates in force at the time of registration of the orders.

10 Payment

10.1. The price of the goods is payable in cash by one of the means of payment proposed on the day of the order.
10.2. The order validated by the customer only becomes effective when the secure bank payment institution and the company MOLLIE have given their agreement concerning the execution of the transaction. In the event of refusal by the secure bank payment institution or by MOLLIE, the order will automatically be cancelled, and the customer will be informed of this by e-mail.

11 Liability

11.1. LFC NV cannot, under any circumstances and in any way, be held liable for damage of any kind that may result from improper use of the products being marketed.
11.2. The liability of LFC NV cannot be retained either for possible changes to the products made by the manufacturers
11.3. The liability of LFC NV shall in any event be limited to the amount of the order.

12 Personal data

12.1. The collection of personal data for distant selling is mandatory. This information is essential for the processing and sending of orders. The lack of information leads to the non-validation of the order.
12.2. LFC nv attaches great importance to protecting your privacy and personal data. We will only use your personal data in accordance with the Privacy Act and other relevant applicable legal regulations. Any reference in this Privacy Statement to the Privacy Act is a reference to the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of individuals regarding the processing of personal data and on the free movement of such data. Also see the page containing our privacy policy.
12.3. LFC NV undertakes never to pass on the data of its clients to third parties.

13 Intellectual property
The texts, page headings, illustrations, photos, data sheets and other illustrative elements on the website are protected by copyright and, in general, by the principles of intellectual property law. The contents of the SkinnyLove website may not be copied. Nothing may be changed, nothing may be placed on another site, nothing may be published in any form without prior written permission from LFC NV. This site may also contain texts, illustrations and other elements protected by the copyright of third parties. LFC NV does not in any way and under any circumstances grant permission to use its intellectual property, or that of third parties.

14 Applicable laws in case of disputes
In case of disputes, only the Court of Antwerp is competent. LFC NV is subject to Belgian law.